ACS SafetyNET™ Remote MultiCam Service.

• Remote-based (Telephone or Email) support is provided at no charge for all warranty-related issues and on all MultiCam machines less than two years old. 

• For machines beyond the two-year period, enrollment in the ACS SafetyNET™ Remote Service Program is required to avoid a per-incident support fee.

• The per-incident fee applies to all remote-based diagnostics, troubleshooting, and application support, (excluding part-only inquiries). 

• For customers enrolled in the SafetyNET™ Program, any required on-site service will be billed at a discounted hourly rate (10% off standard service rates).

• Customers who spend $5,000 or more annually on ACS parts, consumables and service, (excluding freight, travel and expenses), will be automatically re-enrolled in the SafetyNET™ program at no charge.

This package provides technical support and trouble-shooting assistance via remote phone, email, and remote access for a period of (1) year. For pricing details download our SafetyNET™ services and pricing PDF below.

Registration & Secure Payment sign up for ACS SafetyNET™ Remote Services Program can be done by visiting our ACS Jotform page link below. once done Kerri Martin from ACS will connect with you as a primary contact.

Online Registration options include: Service Requests, Parts Requests, Consumables, and New Equipment Sales Consulting and Curation. 

Contact:  

Connect: 604.954.0470 ACS. Western Canada. 

Application Sales: e. jared@acs-iws.com 

Service (phone, online & on-site): dustin@acs-iws.com 

Consumables & Tools: kerri@acs-iws.com